Features

Everything you need to convert leads into customers

From the first DM to the closed deal — Krazimo CRM automates lead qualification across Instagram, WhatsApp, Facebook, and your website.

Multi-Channel Inbox

Every conversation, one place

Stop switching between Instagram, WhatsApp, Facebook Messenger, and your website. Krazimo CRM pulls every lead conversation into a single unified inbox your whole team can access.

  • Instagram DMs, WhatsApp, Facebook Messenger, and website chat in one view
  • Full conversation history preserved across channels
  • Team members can jump into any conversation with full context

AI Lead Qualification

Qualify leads while you sleep

Custom AI agents engage your leads the moment they reach out. They ask qualifying questions, score purchase intent, and determine if a lead is worth your sales team's time — 24/7, on autopilot.

  • Custom AI agents trained on your qualifying criteria
  • Automatic intent scoring based on conversation signals
  • Works around the clock across every connected channel

Lead Enrichment

Know your leads before you talk to them

Krazimo CRM automatically enriches every lead profile with data extracted from conversations. By the time your sales team picks up, they already know who they're talking to.

  • AI extracts key details (budget, timeline, needs) from conversations
  • Lead profiles build automatically as conversations progress
  • Custom enrichment criteria tailored to your business

Visual Sales Pipeline

See every deal at a glance

A visual kanban pipeline tracks every lead from first contact to closed deal. Drag leads between stages, set follow-up reminders, and never lose track of where a deal stands.

  • Kanban board with customizable pipeline stages
  • Automatic stage transitions based on AI qualification
  • Filter and sort by channel, score, stage, or assigned rep

Sales Handoff

Hot leads, warm introductions

When a lead is qualified and ready to buy, Krazimo CRM notifies your sales team and hands over the full conversation with context. Your reps close deals, not chase unqualified leads.

  • Instant notifications when a lead is ready for human follow-up
  • Full conversation transcript and lead profile in one view
  • Seamless takeover — the lead never notices the transition

Website Chat & Forms

Capture leads from your own site

Embed a chat widget or lead capture form on your website. Visitors start a conversation, your AI agent qualifies them, and qualified leads flow into the same pipeline as your social channels.

  • Embeddable chat widget with your branding
  • Lead capture forms that feed directly into your pipeline
  • Same AI qualification as your social channels

Ready to convert more leads?

Let AI handle the first conversation. Your team handles the close.